A certificate of insurance, or COI, is a one-page document your mover's insurer issues to prove the mover carries active coverage before your building lets the truck near the loading dock or freight elevator. Most co-ops, condos and managed rentals in New York require one for any move in or out, and the document has to name specific coverages and specific parties, not just say "insured" at the top. Get the building's exact requirements in writing before you book a mover, because a COI that satisfies one building can fall short at another.
Building Management's COI Requirements
A COI for a move typically has to show three separate coverages, and building staff check each one before clearing the mover for entry.
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General Liability, Auto and Workers' Compensation
General liability insurance covers damage the movers cause to hallways, elevators, floors and other common areas, or injury to someone in the building during the move. Auto coverage applies to the moving truck itself, in case it damages a car, a curb or a pedestrian while parked or maneuvering outside. Workers' compensation covers an injury to one of the movers on the job, and New York treats this coverage differently from the other two, which is where most confusion starts.
Certificate Holder vs. Additional Insured
These two lines on a COI do different jobs, and mixing them up is the single most common building rejection. A certificate holder is simply whoever receives the paperwork, usually the building or its managing agent, for their files. An additional insured is a party the underlying policy itself extends coverage to, and that status has to come from an actual policy endorsement, not just a name typed onto the certificate. New York law is explicit that a certificate cannot manufacture coverage that is not already in the policy: a certificate of insurance cannot amend, extend or alter the coverage in the policy it refers to, or grant rights beyond what that policy already provides. If your building wants to be listed as additional insured, not just certificate holder, say so when you ask the mover for the COI, because the mover's insurer has to add that language to the actual policy, not just the certificate. An underwriter writing for the Insurance Information Institute explains how additional-insured wording in the policy decides who is covered, whatever the certificate says.
The Workers' Compensation Form Requirement
New York's Workers' Compensation Board states plainly that the standard ACORD certificate, the same form movers use for general liability and auto, is not acceptable proof of New York State workers' compensation coverage. A building has to ask for one of the Board's own documents instead: form C-105.2 (issued by a private workers' comp carrier or its licensed agent, never by an insurance broker), form U-26.3 if the mover is insured through the New York State Insurance Fund, or a Certificate of Attestation of Exemption (CE-200) if the mover has no employees and is not legally required to carry the coverage at all.
A CE-200 is worth a second look if a small moving crew hands you one. The Workers' Compensation Board designed that form to show a government agency that a business is exempt, and every certificate carries a unique number you can look up directly through the Board's own verification tool. If the same mover later shows up with subcontracted labor or additional crew, the exemption may no longer apply, so ask when the CE-200 was issued and whether the crew composition has changed since.
| Form | What it proves | Who issues it |
|---|---|---|
| C-105.2 | Active workers' compensation coverage through a private carrier | The mover's insurance carrier or its licensed agent, never a broker |
| U-26.3 | Active workers' compensation coverage through the New York State Insurance Fund | New York State Insurance Fund |
| SI-12 | Self-insurance for workers' compensation | The mover, through the Board's Self-Insurance Office |
| SIG-105.2 | Coverage through a group self-insurance trust | The group's self-insurance administrator |
| CE-200 | Legal exemption, usually because the business has no employees | The mover, filed directly with the Workers' Compensation Board |
None of these five substitute for one another, and a mover that hands you a general liability ACORD certificate and calls it done has not actually answered the workers' compensation question at all. If your building's paperwork only asks for "a COI," it is worth asking the managing agent directly whether they mean the general liability and auto certificate, the workers' compensation form, or both, since the answer changes which document you need to chase down from the mover.
Getting the Building's Exact Requirements in Writing
Every building sets its own coverage minimums, and those numbers vary from one address to the next, so do not assume your mover's standard policy clears the bar. New York law lets a building set its own minimum coverage requirements when it asks a vendor for proof of insurance, on top of the baseline rule that the certificate has to match what the policy actually contains. Before you book a mover, ask your building's managing agent or super for a written list of exactly what the COI must include: which coverages, what dollar minimums, whether the building or its management company needs additional insured status or only certificate holder status, and where to send the finished document. Forward that same list to your mover's insurance contact directly, since a mover unfamiliar with your specific building is the most common reason a COI gets bounced back the day before a move.
Timing, Elevator Reservations and Move Deposits
Buildings that require a COI almost always pair it with a service elevator reservation, and the two usually have to be locked in before moving day, not the morning of. Ask your managing agent how far in advance the building wants the finished COI on file, since buildings vary in how much lead time they expect and a same-day certificate can mean a same-day rejection. Many buildings also collect a refundable move deposit to cover any damage to common areas, separate from the mover's own insurance, and hold it until building staff confirm nothing was damaged during the move. None of this is standardized citywide, so treat your building's written move-in packet, not a generic online checklist, as the actual rulebook.
Before you commit to a mover, it is worth checking your new building's own record for elevator or construction issues that could affect move-day logistics. Search the building's address here to see recent violations and complaints alongside the rest of its public record. Once your building's requirements are in hand, confirm your mover can actually meet them; a DOT licensed mover is required to carry the underlying insurance a COI documents in the first place. With insurance sorted, plan the walk-up and elevator logistics for moving day itself, and if you are still comparing movers, start collecting quotes from the directory of movers who work NYC buildings.
Common Reasons a COI Gets Rejected at the Door
Building staff who process COIs every week reject the same handful of problems on repeat:
- Wrong certificate holder name. The name on the certificate has to match the building's legal entity name exactly, not the building's street address or a shortened version of its name.
- Missing additional insured endorsement. A certificate that lists the building only as certificate holder, when the building's rules call for additional insured status, does not satisfy the requirement even though it looks like a valid COI.
- Expired dates. A policy effective date that has already lapsed, or a certificate printed weeks before the move with no confirmation the policy is still active, is an easy rejection.
- Workers' compensation missing entirely. A mover that sends only the general liability and auto certificate, with no C-105.2, U-26.3 or CE-200 attached, has not covered the third required piece.
- Coverage limits below the building's stated minimum. If your building requires higher limits than the mover's standard policy carries, the mover's insurer has to issue a higher-limit certificate specifically for your move, which can take a few business days.
Catching these early means asking your mover for a sample or draft COI before moving day, then forwarding it to your building's managing agent to confirm it clears every requirement, rather than finding out at the loading dock that something is missing.
Frequently Asked Questions
What Is a Certificate of Insurance for a Move?
It is a one-page document a mover's insurer issues to prove the mover carries active general liability, auto and workers' compensation coverage. Buildings use it to confirm a mover meets their insurance requirements before allowing access on moving day.
What Is the Difference Between Certificate Holder and Additional Insured?
A certificate holder just receives a copy of the certificate for its records. An additional insured is a party the actual policy extends coverage to, which requires the insurer to add that endorsement to the policy itself, not just to the certificate.
Why Won't an ACORD Certificate Cover Workers' Compensation in New York?
New York's Workers' Compensation Board does not accept an ACORD certificate as proof of state workers' compensation coverage. You need one of the Board's own forms instead, such as C-105.2, U-26.3, or a CE-200 exemption certificate.
What Does a Certificate of Attestation of Exemption (CE-200) Mean?
It certifies that a business, usually one with no employees, is not legally required to carry New York workers' compensation or disability coverage. Each CE-200 has a unique number you can verify through the Workers' Compensation Board's own lookup tool.
How Much General Liability Coverage Does My Building Require?
There is no single citywide number. Each building sets its own minimum, and New York law specifically allows a building to require higher limits than a mover's standard policy. Get your building's exact minimum in writing before you book.
How Far in Advance Should I Submit a COI Before Moving Day?
Buildings set their own lead times, and a certificate submitted the morning of a move is a common reason movers get turned away at the door. Ask your managing agent for the building's specific deadline as soon as you book your elevator reservation.
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