Privacy Policy

1. Who We Are

Building Health X ("we", "us", or "our") is an NYC building transparency platform that aggregates publicly available government data to help renters research residential buildings before signing a lease. Our website is located at www.buildinghealthx.com.

2. Information We Collect

Information You Provide

When you use our lead forms or request services, we may collect:

• Name and contact details (email address, phone number)
• The NYC address or building you are researching
• The type of service you are requesting (e.g. moving companies, pest control)
• Any notes or messages you submit through our contact forms

Information Collected Automatically

When you visit our site, we automatically collect certain technical data, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, mobile, tablet)

We collect this data via analytics tools (such as Google Analytics) and standard server logs.

3. How We Use Your Information

We use the information we collect to:

• Connect you with relevant local service providers based on your request
• Respond to enquiries and provide customer support
• Improve the functionality and content of our platform
• Analyse usage patterns to enhance the user experience
• Send relevant service-related communications (you may opt out at any time)
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Sharing Your Information

We may share your information with:

• Service providers you request: When you submit a lead form, your contact details are shared with relevant local service businesses so they can follow up with you directly.
• Analytics providers: We use Google Analytics to understand how visitors use our site. This data is anonymised and aggregated.
• Legal requirements: We may disclose information if required to do so by law, court order, or government authority.

5. Cookies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies help us remember your preferences, understand how you navigate the site, and measure the effectiveness of our content.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Lead form submissions are retained for up to 24 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the address below.

8. Third-Party Links

Our website may contain links to third-party websites, including NYC government portals such as NYC Open Data, HPD Online, and 311. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Children's Privacy

Building Health X is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: