New Springville

Central Staten Island neighborhood anchored by the Staten Island Mall, with predominantly suburban post-war homes and one of the island's main commercial hubs.

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RODENT COMPLAINTS · HIGHHEAT COMPLAINTS · LOW// median building 1980

New Springville Building Violation Profile

Measured from HPD violations and 311 complaints filed in the 12 months to September 2026, matched to this area's buildings. Use it to set expectations before you sign or hire.

RODENT COMPLAINTS
High

Rodent complaints ran 29.1 per 1,000 apartments, above the citywide 8.8.

HEAT COMPLAINTS
Low

Heat and hot water complaints in New Springville ran 38.7 per 1,000 apartments over that year, below the citywide 125.7.

BUILDING AGE
1980

The median New Springville apartment building went up in 1980, 0.5% of apartments sit in buildings from before 1940 (citywide 45.8%), and 81.7% are in buildings of five floors or fewer (citywide 37.1%).

Most common HPD issues in New Springville

01Unsanitary conditions and pests
02Heat and hot water
03Plumbing
CONTEXT

HPD issued 10.4 violations per 100 apartments in New Springville over the 12 months to September 2026, below the citywide 30.1. Immediately hazardous Class C conditions ran 1 per 100 apartments against 9.2 citywide, and 57.8% of buildings recorded none.

FOR RENTERS

Area figures describe 102 buildings holding 3,311 apartments, so check the specific address before you sign: one building's record can sit far from its neighborhood's average.

Check Your New Springville AddressThese are neighborhood averages. Your specific building might differ. Check it.

What the Records Show in New Springville

Buildings in New Springville averaged 10.4 HPD violations per 100 apartments over the 12 months to September 2026, below the citywide 30.1. Immediately hazardous Class C conditions ran 1 per 100 apartments against 9.2 citywide, and 57.8% of buildings recorded none at all.

MeasureNew SpringvilleCitywide
Apartment buildings102172,071
Apartments3,3112,846,490
HPD violations per 100 apartments10.430.1
Class C (immediately hazardous) per 10019.2
Buildings with no violations57.8%45.3%
Apartments in pre-1940 buildings0.5%45.8%
Apartments in buildings of 5 floors or fewer81.7%37.1%
Median year built1980n/a

Figures cover buildings with three or more apartments in New Springville-Willowbrook-Bulls Head-Travis, using HPD violations inspected in the 12 months to September 2026 and city lot records. Citywide figures use the same method. Search a specific address for that building’s own record.

Services in New Springville

Each service page is tailored to New Springville’s building stock and common violation patterns.

02

Pre-Lease & Investigation

Audit a New Springville building before you commit

Building Stock & Character

BUILDING TYPES

Single-family homes, some apartment complexes near the mall, strip mall retail

CHARACTER

Suburban, mall-anchored, family-oriented, car-dependent, mid-island

// TRANSIT

S62/S44 buses; car essential

CHALLENGES

Car essential, no rail transit, suburban feel, limited character

New Springville Renter FAQs

What building problems are most reported in New Springville?
Tenants in New Springville filed about 1,035 housing complaints to 311 in the 12 months to September 2026. Unsanitary conditions and pests accounted for 27.1% of them, ahead of heat and hot water at 20.6%. HPD issued 10.4 violations per 100 apartments in New Springville over the 12 months to September 2026, below the citywide 30.1. Immediately hazardous Class C conditions ran 1 per 100 apartments against 9.2 citywide, and 57.8% of buildings recorded none.
How common are rodent complaints in New Springville?
Rodent complaints ran 29.1 per 1,000 apartments, above the citywide 8.8. Tenants in New Springville filed about 1,035 housing complaints to 311 in the 12 months to September 2026. Unsanitary conditions and pests accounted for 27.1% of them, ahead of heat and hot water at 20.6%.
What should renters check before signing a lease in New Springville?
Area figures describe 102 buildings holding 3,311 apartments, so check the specific address before you sign: one building's record can sit far from its neighborhood's average.
How old are the buildings in New Springville?
The median New Springville apartment building went up in 1980, 0.5% of apartments sit in buildings from before 1940 (citywide 45.8%), and 81.7% are in buildings of five floors or fewer (citywide 37.1%).
How common are heat complaints in New Springville?
Heat and hot water complaints in New Springville ran 38.7 per 1,000 apartments over that year, below the citywide 125.7. Heat season runs October 1 to May 31, when an owner must keep apartments at 68F by day when it is below 55F outside, and 62F overnight.